Harbour Spine Surgeons collects, uses, stores and discloses your personal and health information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
Patient Information & Consent
Harbour Spine Surgeons collects information from you for the primary purpose of providing quality health care. We require your personal details and full medical history so that we may properly assess, diagnose and treat your condition.
We may also use the information you provide for the following purposes:
- Disclosure to others involved in your health care, including treating doctors, specialists and allied health practitioners outside Harbour Spine Surgeons, through referrals, test requests and clinical correspondence.
- Disclosure to doctors, locums and registrars attached to Harbour Spine Surgeons for patient care and teaching purposes.
- Quality assurance activities to improve individual and community health care.
- Administrative and billing purposes, including compliance with Medicare and Health Insurance Commission requirements.
- Research purposes, using de-identified information only.
Harbour Spine Surgeons maintains a privacy policy regarding the handling of patient information, which is available upon request. You are not obliged to provide any information requested of you, however failure to do so may compromise the quality of care you receive. You have the right to access the information collected about you, except in limited circumstances where access may legitimately be withheld, in which case an explanation will be provided.
If your information is to be used for any purpose beyond those outlined above, your further consent will be sought.
Artificial Intelligence (AI)-Assisted Transcription
Harbour Spine Surgeons uses AI transcription software during consultations to assist with clinical documentation. This technology is provided by third-party services, Lyrebird Health and/or Meadow. Your information will continue to be handled in accordance with our privacy policy. If you have any questions or concerns regarding this technology, please don’t hesitate to contact our practice directly.
- Transcription performed exclusively in Australia
- Audio file destroyed 1 week post appointment
- Transcription is redacted of sensitive, personal identifying information
- Transcription is encrypted – not stored in original format
- Only your health practitioner can access the content
